How To Check Road Tax Delivery Status

In Malaysia car owners must have their road tax delivered to drive on the public highways. In Malaysia, cars are subject to tax by the JPJ Transport Authority. Road tax must be paid for owners to drive without any difficulties. If the car owner want to know the status of their paid road tax, they can visit the MyEg or JPJ site to check the road tax delivery staus

In this article we will learn how to check the status of road tax in Malaysia in detail so that you can quickly find out the status of your road tax

Road Tax Delivery parked on a residential street, with a man checking a delivery sheet to deliver the road tax stickers

Touch ‘n Go Wallet

After submitting your application, you will receive an email from Touch n Go wallet with a unique Order ID that you may use to track the progress of your road tax delivery. This email will arrive within two working days after you submission

Follow these simple steps to check Road Tax delivery status on Touch ‘n Go Wallet

  • Click on the Track Order option in the email recived
  • Or open your Touch ‘n Go Wallet app: Make sure you are logged into your account
  1. Select Road Tax icon and then copy your Order ID
  2. Track Your Order by scrolling down and pasting your Order ID into the search field

  3. Click on Check Now button

  4. The app will display the current status of your road tax delivery (for example processing, shipped, delivered)

Contacting the Service Provider

You can verify the status of your road tax delivery by sending and email or by calling the helpline in case if you have not received your tax delivery within 5 working days

Phone Support

By calling at +60374910102, Monday–Friday: 10 AM–7 PM 

Email Support

Sending an email at [email protected] including your order number, renewal date, vehicle information. Clearly state your question about the road tax delivery status. It may take longer to receive a response as compared to phone support

Other than this, there are a few more ways to verify the status of your roadtax below:

Check With Road Transport Authority JPJ

To find out the status of your road tax you can visit the office that is closest to you, they will provide you with all the information you need. You can also check online on JPJ website for information on road tax and delivery status.

Contact Delivery Services

Inquire about your road tax with delivery services if your road tax is being delivered by courier. Provide them with your tracking number and they will provide you with information about your package even if it is not delivered to you yet

Check Your Contact Information

Just make sure the contact information you provided in your application is correct. Make sure all the information you provide is accurate as it could cause delays in your details are inaccurate

Every car owner in Malaysia is curious about how long it takes to receive road tax deliveries. In Malaysia, it typically takes three to five working days however, if you have not received it in that time period, you should get in touch with the relevant department to find out the reason

How To Track Your Road Tax Parcel

  • You can use the following procedure to track your road tax parcel
  • After opening the website scroll to the support option in the header
  • Then click check delivery status

Visit the official portal of MYEG https://www.myeg.com.my

A webpage from myeg displaying the 'Check Delivery Status' form for Car Road Tax with fields to enter Vehicle Number and ID Number

Note: The conclusion of this article is how to find out the status of the Road Tax delivery. We have also discussed the various methods to check the status of road tax.You may simply comprehend the road tax delivery method and status by reading this page

Frequently Asked Questions (FAQ)

How can I check my road tax delivery status in Malaysia?

You can check your road tax delivery status using the Touch ‘n Go Wallet app, the MyEG website, or by contacting the delivery service provider or JPJ office directly

How do I track road tax using Touch ‘n Go Wallet?

You will receive an email with your Order ID. Use this ID in the Touch ‘n Go Wallet app or the tracking link provided in the email to check the status under the “Road Tax” section

I haven’t received my road tax after 5 working days. What should I do?

If your road tax is delayed, contact customer support via Phone: +60374910102 (Mon–Fri: 10AM–7PM)

Can I check my road tax status through JPJ?

Yes, you can visit the nearest JPJ office or access the JPJ website to verify road tax and delivery status

What is the delivery time for road tax in Malaysia?

Typically, it takes 3 to 5 working days after payment. Delays may occur if contact details are incorrect or if there’s an issue with delivery

What should I do if my contact information is incorrect?

Incorrect contact information may delay your delivery. You should update your details immediately with the service provider to avoid issues.