Road Tax ¡ Guide

How To Check Road Tax Delivery Status

In this article we will learn how to check the status of road tax in Malaysia in detail so that you can quickly find out the status of your road tax

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Road tax delivery status - parcel delivery for road tax stickerArticle

In Malaysia car owners must have their road tax delivered to drive on the public highways. In Malaysia, cars are subject to tax by the JPJ Transport Authority. Road tax must be paid for owners to drive without any difficulties. If the car owner want to know the status of their paid road tax, they can visit the MyEg or JPJ site to check the road tax delivery staus

In this article we will learn how to check the status of road tax in Malaysia in detail so that you can quickly find out the status of your road tax

How To Check Road Tax Delivery Status
Touch ‘n Go

Touch ‘n Go Wallet

After submitting your application, you will receive an email from Touch n Go wallet with a unique Order ID that you may use to track the progress of your road tax delivery. This email will arrive within two working days after you submission

Follow these simple steps to check Road Tax delivery status on Touch ‘n Go Wallet

  • Click on the Track Order option in the email recived
  • Or open your Touch ‘n Go Wallet app: Make sure you are logged into your account
  1. Select Road Tax icon and then copy your Order ID

  2. Track Your Order by scrolling down and pasting your Order ID into the search field

  3. Click on Check Now button

  4. The app will display the current status of your road tax delivery (for example processing, shipped, delivered)

Contacting the Service Provider

You can verify the status of your road tax delivery by sending and email or by calling the helpline in case if you have not received your tax delivery within 5 working days

Phone Support

By calling at +60374910102, Monday–Friday: 10 AM–7 PM 

Email Support

Sending an email at [email protected] including your order number, renewal date, vehicle information. Clearly state your question about the road tax delivery status. It may take longer to receive a response as compared to phone support

Other than this, there are a few more ways to verify the status of your roadtax below:

Check With Road Transport Authority JPJTo find out the status of your road tax you can visit the office that is closest to you, they will provide you with all the information you need. You can also check online on JPJ website for information on road tax and delivery status.
Contact Delivery ServicesInquire about your road tax with delivery services if your road tax is being delivered by courier. Provide them with your tracking number and they will provide you with information about your package even if it is not delivered to you yet
Check Your Contact InformationJust make sure the contact information you provided in your application is correct. Make sure all the information you provide is accurate as it could cause delays in your details are inaccurate

Read More: Harga Road Tax Kereta

Every car owner in Malaysia is curious about how long it takes to receive road tax deliveries. In Malaysia, it typically takes three to five working days however, if you have not received it in that time period, you should get in touch with the relevant department to find out the reason

How To Track Your Road Tax Parcel

  • You can use the following procedure to track your road tax parcel
  • After opening the website scroll to the support option in the header
  • Then click check delivery status

Visit the official portal of MYEG https://www.myeg.com.my

How To Check Road Tax Delivery Status

Note: The conclusion of this article is how to find out the status of the Road Tax delivery. We have also discussed the various methods to check the status of road tax.You may simply comprehend the road tax delivery method and status by reading this page

Need a quick road tax estimate?

Use our Malaysia road tax calculator for an instant JPJ-style estimate.

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Frequently Asked Questions (FAQ)

You can check road tax delivery status via Touch 'n Go Wallet, MyEG road tax delivery tracking, or by contacting the courier / JPJ. This is the fastest way to semak status road tax after renewal.

After payment you get an Order ID by email. Use it in Touch n Go Wallet or the tracking link to track road tax Malaysia status under the Road Tax section.

If MyEG road tax delivery or road tax delivery is delayed beyond 5 working days, contact support at +60374910102 (Mon–Fri, 10AM–7PM) with your order details.

If your road tax is delayed, contact customer support via Phone: +60374910102 (Mon–Fri: 10AM–7PM)

Yes. Visit a JPJ office or the JPJ website to verify road tax records, then confirm MyEG delivery status with your order ID if the sticker is still in transit.

Yes, you can visit the nearest JPJ office or access the JPJ website to verify road tax and delivery status

Road tax delivery usually takes 3 to 5 working days after payment. Delays can happen if contact details are wrong or the courier has an issue.

Typically, it takes 3 to 5 working days after payment. Delays may occur if contact details are incorrect or if there’s an issue with delivery

Incorrect contact information may delay your delivery. You should update your details immediately with the service provider to avoid issues.

Last updated: (from this page’s WordPress modified date)

This page is maintained by the RoadTaxGuru editorial team and reviewed periodically to reflect the latest publicly available vehicle taxation information.

Official Information Sources

Disclaimer: Figures and explanations on this page are for general informational and planning purposes only. They are estimates, not an official assessment, invoice, or legal/tax advice. The competent transport or tax authority (and your dealer, insurer, or financier where relevant) has the final say on amounts due.